Warranty Information

Forever Warranty (Non-Thermal Optics) and Three Year Limited Warranty (Thermal Optics)

All Burris Optics (with the exception of Thermal products) are covered by the Burris Forever Warranty™.  Burris Company, Inc. (“Burris Co. or “we”) warrants that its Burris Optics products (non-thermal optics products) will be free from manufacturing defects for the product’s lifetime from the date of purchase or delivery (whichever occurs later).  

Burris Co. also warrants that its Burris Thermal Optics products will be free from manufacturing defects for a period of 3 years from the date of purchase or delivery (whichever occurs later) by the original purchaser.   

Burris Co. will repair or replace, at its option, your Burris optic if it is covered by these warranties.  The warranty for Burris Optics (non-thermal optics) products is automatically transferred to future owners.

Please note that because Burris Co. cannot control the quality of products sold by unauthorized sellers, these limited warranties apply only to products that were purchased from Burris Co. or a Burris Co. authorized seller in the United States, unless otherwise prohibited by law.  Burris Co. reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites.  

  • No repair or replacement charge
  • No warranty card needed

These warranties do not cover defects due to normal wear and tear, damage due to misuse, alteration to the product, loss, theft, deliberate damage, or cosmetic damage.

How It Works

For warranty service…

  • Please visit our support portal to submit a request for warranty service: Burris SupportSync.  Please note that you will be asked to provide information about when and where you purchased your product and obtain a Return Merchandise Authorization (RMA) number prior to sending your product to us. 
  • Insure the shipment and keep the shipment tracking records.  Burris Co. is not responsible for your product until we physically receive it at the specified location.
  • Prepay the shipping charges and ship by mail, UPS, or other parcel service.  Please mark your RMA number clearly on the outside of your package.  
  • For warranty claims outside the U.S., contact your nearest Burris distributor for shipping and warranty instructions.

Burris Co. pays for shipping back to you.

Burris Support Portal

  • Insure the shipment and keep the shipment tracking records. Burris can't be responsible for your product until we physically receive it.
  • Prepay the shipping charges and ship by mail, UPS, or other parcel service.
  • From within the U.S., send to Burris Company, Inc., 331 E. 8th Street, Greeley, CO 80631.
  • Outside the U.S., contact your nearest Burris distributor for shipping instructions.

Additional Legal Information

There are no other warranties which extend beyond those stated herein.  ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THESE WARRANTIES.  Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  

UNDER NO CIRCUMSTANCES SHALL BURRIS CO. BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THESE LIMITED WARRANTIES, BREACH OF CONTRACT, OR STRICT LIABILITY, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR OTHER ECONOMIC OR COMMERCIAL LOSSES.  Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

These warranties give the owner certain legal rights, and the owner may have other rights, which vary from State to State.

If you have any questions about whether a seller is authorized, call us at 1-888-440-0244 or email us at Policies-Burris@burrisoptics.com.  

If you would like a physical copy of these limited warranties, feel free to print this webpage, call our Customer Service team at 1-888-440-0244, or write us at Burris Company, Inc. 331 E. 8th Street, Greeley, CO 80631, and we’d be happy to send you a copy.

Last Updated:  July 1, 2023

Limited Thermal Warranty

The Burris Limited Thermal Warranty varies based on country. Click below to learn more: